We can hold onto your package and deliver it once you’re back in town.

You can request we leave your package with a neighbor.

We can reroute your package to another address, in certain cases.

You can request we hold onto your package for you to pick up at a primeglobalcompany location.

No, you don’t need an account to ship with primeglobalcompany. You can create a one-time shipment and pay each time you ship, no questions asked.

Generally, our drivers can deliver as late as 9 p.m. During the holiday season, our drivers may deliver even later.

If we are unable to deliver a package that shows a status of "out for delivery," we’ll try another delivery on the next business day.

You can do that by going to our track oage on our website and input your tracking number

Using primeglobalcompany Delivery Intercept®, you can request delivery changes for a package you sent before we try and make the first delivery attempt. Delivery intercept offers a few different options to have the delivery updated:

Request the package be returned to you.
Redirect the package to another address.
Reschedule the delivery for another day.
Request the package be held for pickup by the recipient.

Please note: A primeglobalcompany intercept request can be canceled or changed before it’s been completed. Fees may apply for all types of requests, however, you’ll only be charged if the request is completed.